Terms and Conditions
Terms and Conditions
- Basic Provisions
- These General Terms and Conditions (hereinafter referred to as the "Terms and Conditions") are issued pursuant to Section 1751 et seq. of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the "Civil Code"). The Seller and operator of the Online Shop is:
- CBD Group s.r.o.
- ID: 09463747
- with registered office: Nemanická 2722, 370 10 České Budějovice, Czech Republic
- registered in the Commercial Register of the Regional Court in České Budějovice under No.: C 30219
- contact details:
- Email: obchod@cbdgroup.cz
- Phone: +420607421085
- www.cbdgroup.cz
(hereinafter referred to as the "Seller")
- These Terms and Conditions govern the mutual rights and obligations of the Seller and a person who concludes a purchase agreement outside the scope of their business activity or outside the scope of their independent exercise of their profession as a consumer or within the scope of their business activity (hereinafter referred to as the "Buyer") through the web interface located on the website available at www.cbdgroup.cz (hereinafter referred to as the "Online Shop").
- The provisions of the Terms and Conditions are an integral part of the purchase agreement. Provisions deviating from the Terms and Conditions may be agreed in the purchase agreement. Deviating provisions in the purchase agreement shall prevail over the provisions of these Terms and Conditions.
- These Terms and Conditions and the purchase agreement are concluded in the Czech language.
- The Buyer acknowledges that for the purposes of regulating their relationship with the Seller, the Terms and Conditions valid and effective at the time of sending the order shall be deemed to be effective.
- Information on goods and prices
- Information about the goods, including the prices of individual goods and their main features are listed in the catalogue of the Online Shop. The prices of the goods are inclusive of value added tax, all related charges and the cost of returning the goods if such goods cannot be returned by normal postal means by its nature. The prices of the goods remain valid for the period of time they are displayed in the Online Shop. This provision does not preclude the negotiation of a purchase agreement on individually agreed terms.
- All presentation of goods placed in the catalogue of the Online Shop is informative and the Seller is not obliged to conclude a purchase agreement regarding these goods.
- Information on the costs associated with the packaging and delivery of goods is published in the Online Shop. The information on the costs associated with the packaging and delivery of the goods listed in the Online Shop applies only in cases where the goods are delivered within the Czech Republic.
- Any discounts on the purchase price of the goods cannot be combined with each other, unless the Seller and the Buyer agree otherwise.
III. Order and conclusion of the purchase agreement
- Costs incurred by the Buyer when using remote means of communication in connection with the conclusion of the purchase agreement (costs of the internet connection, costs of the telephone calls) are covered by the Buyer. These costs do not differ from the basic rate.
- The Buyer orders the goods in the following ways:
- through their customer account if they have previously registered in the Online Shop,
- by filling in the order form without registration.
- When placing an order, the Buyer picks the goods, the number of items, the method of payment and delivery.
- Before submitting the order, the Buyer is allowed to check and change the data they have entered in the order. Before submitting an order, the Buyer must also agree to these Terms and Conditions, the Privacy policy, the handover of data (contact) for the purpose of rating the purchase through the Zboží.cz service and the Buyer may also disagree with sending a satisfaction questionnaire within the „Verified by Customers“ program. The Buyer shall send the order to the Seller by clicking on the "Order with obligation to pay" button. The data provided in the order shall be deemed correct by the Seller. The validity of the order is subject to the completion of all mandatory data in the order form and the Buyer's confirmation that they have read these Terms and Conditions.
- Immediately upon receipt of the order, the Seller shall send the Buyer a confirmation of receipt of the order to the email address provided by the Buyer when ordering. This confirmation shall be deemed to be the conclusion of the purchase agreement. The confirmation shall be accompanied by the Seller's current Terms and Conditions. The purchase agreement is concluded upon receipt of the confirmation of receipt of the order by the Buyer.
- The current version of the Terms and Conditions is also sent by the Seller to the Buyer's e-mail address as part of the confirmation of receipt of the Order (see Article III, paragraph 5. of these Terms and Conditions).
- In the event that any of the requirements specified in the order cannot be met, the Seller will send the Buyer an amended offer to their email address. The amended offer shall be deemed to be a new proposal of the purchase agreement and the purchase agreement shall be concluded in such case by the Buyer's confirmation of acceptance of this offer to the Seller to their email address specified in these Terms and Conditions.
- All orders accepted by the Seller are binding. The Buyer may cancel an order until the Buyer has received the confirmation of receipt of the order by the Seller. The Buyer may cancel an order by calling the telephone number or email of the Seller set out in these Terms and Conditions.
- In the event that there is an obvious technical error on the part of the Seller when indicating the price of the goods in the Online Shop or during the ordering process, the Seller is not obliged to deliver the goods to the Buyer for this obviously erroneous price even if the Buyer has been sent an automatic confirmation of receipt of the order according to these Terms and Conditions. The Seller shall inform the Buyer of the error without undue delay and shall send the Buyer an amended offer to the Buyer's email address. The amended offer shall be deemed to be a new proposal for a purchase agreement and the purchase agreement shall be concluded in such case by confirmation of receipt by the Buyer to the Seller's email address.
- Customer account
- Upon registration of the Buyer in the Online Shop, the Buyer can access their customer account. From their customer account, the Buyer can order goods. The Buyer can also order goods without such registration.
- When registering for a customer account and when ordering goods, the Buyer is obliged to provide correct and truthful information. The Buyer is obliged to update the information provided in the customer account in case of any change. The information provided by the Buyer in the customer account and when ordering goods shall be deemed correct by the Seller.
- When registering for a customer account, the Buyer provides their e-mail address and password. They Buyer may also express disapproval of receiving newsletters and gives consent to the Terms and Conditions and Privacy policy. Within the created customer account, the Buyer also provides their name and surname, telephone number and billing or other delivery address. Successful registration is confirmed by a confirmation email sent from the Seller to the Buyer.
- Access to the customer account is secured with a username and password. The Buyer is obliged to maintain the confidentiality of the information necessary to access their customer account. The Seller is not responsible for any misuse of the customer account by third parties.
- The Buyer is not entitled to allow third parties to use the customer account.
- The Seller may cancel the customer account, especially if the Buyer no longer uses their customer account or if the Buyer violates their obligations under the purchase agreement or these Terms and Conditions.
- The Buyer acknowledges that the customer account may not be available continuously, especially with regard to the necessary maintenance of the Seller's hardware and software equipment, or the necessary maintenance of third party hardware and software equipment.
- Payment terms and delivery of goods
- The price of the goods and any costs associated with the delivery of the goods under the purchase agreement may be paid by the Buyer in the following ways:
- cashless transfer to the Seller's bank account No. 5913193399/0800, kept with Česká Spořitelna for payments in Czech crowns or cashless transfer to the Seller's bank account No. 2082471293/0800 - IBAN: CZ76 0800 0000 0020 8247 1293 kept with Česká Spořitelna for payments in EUR;
- cash on delivery.
- Along with the purchase price, the Buyer is obliged to pay the Seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise below, the purchase price shall also include the costs associated with the delivery of the goods.
- In case of payment in cash, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is due within 5 days of the conclusion of the purchase agreement.
- In the case of non-cash payment, the Buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the Seller's bank account.
- The Seller does not require any deposit or other similar payment from the Buyer in advance. Payment of the purchase price before shipment of the goods is not a deposit.
- The goods are delivered to the Buyer:
- to the address specified by the Buyer in the order;
- via the dispatch office (parcel shop) to the address of the dispatch office designated by the Buyer.
- The choice of a delivery method is made by the Buyer during the ordering process.
- The cost of delivery of the goods depending on the method of shipment and receipt of the goods is specified in the Buyer's order and in the Seller's order confirmation. In the event that the method of delivery is agreed upon at the Buyer's specific request, the Buyer shall bear the risk and any additional costs associated with this method of delivery.
- If the Seller is obliged under the Purchase agreement to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to take delivery of the goods upon delivery. In the event that for reasons on the part of the Buyer it is necessary to deliver the goods repeatedly or in a different manner than specified in the order, the Buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery.
- Upon receipt of the goods from the shipper, the Buyer is obliged to check the integrity of the packaging of the goods and in the event of any defects immediately notify the shipper. In the event of a breach of the packaging indicating unauthorised intrusion into the shipment, the Buyer may not accept the shipment from the shipper.
- The Seller shall issue a tax document – invoice to the Buyer. The tax document is sent to the Buyer's email address that was specified in the order.
- The Buyer acquires the ownership right to the goods by paying the full purchase price for the goods, including delivery costs, but not before taking delivery of the goods. Liability for accidental destruction, damage or loss of the goods shall pass to the Buyer at the moment of taking over the goods or at the moment when the Buyer was obliged to take over the goods but failed to do so in breach of the purchase agreement.
- If the Buyer is a commercial company or a natural entrepreneur person, the Seller reserves the right to pay 100 % of the amount of the ordered goods, including packaging and freight in advance.
- In the case of a business relationship of the Seller and the Buyer, where the Buyer is a company or a natural entrepreneur person, the Seller reserves the right to deliver the goods within 30 working days of receipt of payment from the Buyer.
- Withdrawal from the agreement
- Due to the individualized nature of the goods, which are produced according to the individual requirements of a particular Buyer and which cannot be sold to another Buyer, if the Buyer is an entrepreneur and has proven this when filling in the order in the ordering system interface, by e-mail or by phone, they have no right to withdraw from the purchase agreement.
- A Buyer who has concluded a purchase agreement outside their business activity as a consumer has the right to withdraw from the purchase agreement. The withdrawal period is 14 days:
- from the date of receipt of the goods,
- from the date of acceptance of the last delivery of the goods if the subject of the agreement is several types of goods or the delivery of several parts,
- from the date of acceptance of the first delivery of goods, if the subject of the agreement is a regular recurring delivery of goods.
- The Buyer may not, inter alia, withdraw from the agreement of:
- the provision of services, if they have been performed with the prior express consent of the Buyer before the expiry of the withdrawal period and the Seller has informed the Buyer before the conclusion of the agreement that in such a case he has no right to withdraw from the agreement,
- the supply of goods or services whose price depends on financial market fluctuations independent of the Seller's will and which may occur during the withdrawal period,
- for the delivery of goods that have been modified according to the wishes of the Buyer or for their person,
- the delivery of perishable goods and goods which have been irretrievably mixed with other goods after delivery,
- delivery of goods in closed packaging, which the Buyer has removed from the packaging and cannot be returned for hygienic reasons,
- in other cases specified in § 1837 of the Civil Code.
- The Buyer, as a consumer, acknowledges that according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from the purchase agreement if the service was provided with their prior express consent before the expiry of the withdrawal period, i.e. within 14 days of receipt of the goods. If the goods have been provided to the Buyer, they have consented to their provision and the purchase agreement cannot be withdrawn from.
- In order to comply with the withdrawal period, the Buyer must send a statement of withdrawal within the withdrawal period to the Seller's email address. The Buyer is entitled to use the sample withdrawal form, which is attached to these Terms and Conditions and is also available THEIRE.
- To withdraw from the purchase agreement, the Buyer can use the sample withdrawal form provided by the Seller. The Buyer shall send the withdrawal from the Purchase agreement to the email or delivery address of the Seller specified in these Terms and Conditions. The Seller shall promptly acknowledge receipt of the form to the Buyer.
- The Buyer who has withdrawn from the agreement is obliged to return the goods to the Seller within 14 days of withdrawal from the agreement. The Buyer shall bear the costs of returning the goods to the Seller, even if the goods cannot be returned by normal postal means due to their nature.
- If the Buyer withdraws from the agreement, the Seller shall immediately, but no later than within 14 days of withdrawal from the agreement, return to the Buyer all funds, including the cost of delivery of the goods to the Buyer in the amount determined in accordance with Article VI. paragraph 9 of these Terms and Conditions, which they have received from them, in the same manner. The Seller shall only return the funds received to the Buyer by other means if the Buyer agrees to this and if no additional costs are incurred.
- If the Buyer has chosen a method of delivery other than the cheapest method of delivery offered by the Seller, the Seller shall reimburse the Buyer for the cost of delivery of the goods in the amount corresponding to the cheapest method of delivery offered.
- If the Buyer withdraws from the purchase agreement, the Seller is not obliged to return the received funds to the Buyer before the Buyer delivers the goods to them or proves that they have sent the goods to the Seller.
- The Buyer must return the goods to the Seller undamaged, unworn and unpolluted and, if possible, in their original packaging. The Seller is entitled to unilaterally offset the claim for compensation for damage to the goods against the Buyer's claim for reimbursement of the purchase price.
- The Seller is entitled to withdraw from the Purchase agreement due to the sale of stock, unavailability of the goods, or when the manufacturer, importer or supplier of the goods has discontinued the production or import of the goods. The Seller shall promptly inform the Buyer via the email address specified in the order and shall return all funds, including delivery costs, received from the Buyer under the agreement within 14 days of notification of withdrawal from the agreement, in the same manner or in the manner specified by the Buyer.
VII. Rights from defective performance
- The rights and obligations of the parties arising from defective performance are governed in particular by Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.
- The Seller is liable to the Buyer that the goods are free from defects upon receipt. In particular, the Seller is liable to the Buyer that at the time the Buyer took delivery of the goods:
- the goods have the characteristics agreed between the parties and, in the absence of agreement, have the characteristics described by the Seller or manufacturer or expected by the Buyer in view of the nature of the goods and on the basis of the advertising carried out by them,
- the goods are fit for the purpose stated by the Seller for their use or for which goods of that kind are usually used,
- the goods correspond in quality or workmanship to the agreed sample or specimen, if the quality or workmanship was determined according to the agreed sample or specimen,
- the goods are in the appropriate quantity, measure or weight and the goods meet the requirements of the legislation.
- The Buyer's right from defective performance is based on the defect that the goods have when the risk of damage passes to the Buyer, even if it becomes apparent later. The Buyer's right shall also be established by a defect arising later which the Seller has caused by a breach of their duty.
- The Seller has obligations from defective performance at least to the extent that the manufacturer's obligations from defective performance continue.
- If the period of time for which the goods may be used is indicated on the goods sold, on their packaging, in the instructions accompanying the goods or in advertising in accordance with other legal provisions, the provisions on the guarantee of quality shall apply. By guaranteeing the quality, the Seller undertakes that the goods will be fit for their usual purpose or retain their usual characteristics for a certain period of time. If the Buyer has rightly accused the Seller of a defect in the goods, the period for exercising rights under the defective performance and the warranty period shall not run for the period during which the Buyer cannot use the defective goods.
- The provisions referred to in the preceding paragraph of the Terms and Conditions shall not apply to goods sold at a lower price to the defect for which the lower price was agreed, to the wear and tear of the goods caused by their normal use, in the case of second-hand goods to the defect corresponding to the level of use or wear and tear that the goods had when taken over by the Buyer, or if it results from the nature of the goods.
- The Buyer cannot withdraw from the agreement or demand delivery of a new item if he cannot return the goods in the same condition as they received them. This does not apply:
- if the change in condition is the result of an inspection for the purpose of detecting a defect in the goods,
- if the Buyer used the goods before the defect was discovered,
- if the Buyer has not caused the impossibility of returning the goods in an unaltered condition by an act or omission, or
- if the Buyer sold the goods before the defect was discovered, if the Buyer consumed the goods or if the Buyer altered the goods during normal use.
- When returning an order, it is always necessary to pack the goods well and appropriately to avoid damage. If the goods are damaged in transit back to the Seller, the claim / withdrawal may not be honoured in full.
- Upon delivery of the new goods, the Buyer shall return to the Seller, at the Seller's expense, the goods originally delivered.
- The Seller is not liable for defects resulting from failure to follow the instructions for use.
- The Buyer cannot claim discounted goods for the reason for which the goods are discounted.
- In the case of a legitimate claim, the Buyer is entitled to compensation for reasonable costs incurred in connection with the claim. This right may be exercised by the Buyer with the Seller within one month after the expiry of the period within which the defect must be complained of.
- The Buyer has the choice of the method of complaint.
- The rights from defective performance or any complaint shall be asserted by the Buyer with the Seller at the address of the registered office or at the e-mail address specified in Article I, paragraph 1 of these Terms and Conditions. If the Buyer submits a claim in writing or electronically, they should provide their contact details, a description of the defect and a request for the method of settlement of the claim.
If the Buyer is not a consumer, liability for defects is governed by the following provisions of these Terms and Conditions.
- If the Buyer has not notified the defect without undue delay after they could have discovered it with timely inspection and sufficient care, the court shall not grant them the right to the defective performance. In the case of a latent defect, the same shall apply if the defect was not notified without undue delay after the Buyer could have discovered it with reasonable diligence, but at the latest within two years after the delivery of the goods.
- If the defective performance is a material breach of agreement, the Buyer may submit a claim to the Seller and demand:
- remedy the defect by supplying new goods without defect or by supplying the missing goods,
- remedy the defect by repairing the goods,
- a reasonable discount on the purchase price,
- withdraw from the agreement.
A material breach of agreement is such breach of agreement about which the breaching party already knew or should have known at the time of entering into the agreement that the other party would not have entered into the agreement if they had foreseen the breach
- The Buyer shall inform the Seller of the right they have chosen when notifying the defect or without undue delay after notification of the defect. The Buyer may not change the choice made without the consent of the Seller; This shall not apply if the Buyer has requested the repair of a defect which proves to be irreparable. If the Seller fails to remedy the defects within a reasonable period of time or notifies the Buyer that they will not remedy the defects, the Buyer may demand a reasonable price reduction in lieu of remedying the defect or may withdraw from the agreement. If the Buyer fails to exercise their right in time, they shall have the rights under paragraph 16. of This Article of the Terms and Conditions.
- If the defective performance is an insubstantial breach of agreement, the Buyer is entitled to:
- removal of the defect, or
- a reasonable discount on the price.
As long as the Buyer does not exercise the right to a price reduction or withdraw from the agreement, the Seller may supply what is missing or remedy the legal defect. The Seller may remedy other defects of their choice by repairing or supplying new goods; the choice must not cause unreasonable costs to the Buyer. If the Seller fails or refuses to remedy the defect in a timely manner, the Buyer may demand a price reduction or may withdraw from the agreement. The Buyer cannot change the choice made without the Seller's consent.
- If the Seller proves that the Buyer knew about the defect of the goods before its acceptance or caused it themselves, the Seller is not obliged to uphold the Buyer's claim.
If the Buyer is a Consumer, liability for defects is governed by the following provisions of these Terms and Conditions.
- The Buyer may complain (point out) about a defect that appears in the goods within two years of its receipt.
- If a defect becomes apparent within one year of its receipt, the goods shall be deemed to have been defective upon receipt, unless the nature of the goods or the defect precludes this. This period does not run within the period during which the Buyer cannot use the goods, if they have rightfully complained about the defect.
- If the goods are defective, the Buyer may require their removal. The Buyer may, at their option, require the delivery of new goods without defect or the repair of the goods, unless the chosen method of removing the defect is impossible or disproportionately expensive compared to the other.
- The Buyer may require a reasonable discount or withdraw from the agreement if
- the Seller has refused to remove the defect or has not removed it in accordance with § 2170 (1) and (2) of the Civil Code,
- the defect manifests itself repeatedly,
- the defect is a material breach of agreement, or
- it is evident from the Seller's statement or from the circumstances that the defect will not be remedied within a reasonable time or without significant inconvenience to the Buyer.
- The Buyer may not withdraw from the agreement if the defect in the goods is insignificant. The Buyer is not entitled to the right of defective performance if they caused the defect by themselves.
25.The Seller is obliged to accept the complaint in any establishment where the complaint can be accepted, possibly also in the registered office or place of business. The Seller is obliged to issue the Buyer with a written confirmation of the following: when the Buyer exercised the right, what is the content of the claim, what method of settlement of the claim the Buyer requires and the Buyer's contact details for the purpose of providing information on the settlement of the claim.
- The Seller or their authorized employee shall decide on the complaint immediately, in complex cases within three working days. This time limit shall not include the time appropriate to the type of product or service required for a professional assessment of the defect. The complaint, including the removal of the defect, must be settled without delay, at the latest within 30 days from the date of receipt of the complaint, unless the Seller and the Buyer agree on a longer period. The moment of making a claim is considered to be the moment when the Buyer's expression of will (exercising the right of defective performance) reaches the Seller.
- The Seller shall inform the Buyer in writing of the assessment of the complaint. The Seller is obliged to issue the Buyer, who is a Consumer, with a confirmation of the date and manner of settlement of the complaint, including confirmation of the repair, and the duration of the repair, or a written justification for the rejection of the complaint.
VIII. Delivery
- The Parties may deliver all written correspondence to each other by electronic mail.
- The Buyer shall deliver correspondence to the Seller at the email address specified in these Terms and Conditions. The Seller shall deliver correspondence to the Buyer at the email address specified in the Buyer's customer account or order.
- Personal data
- All information you provide when working with us is confidential and will be treated as such. Unless you give us written permission, we will not use your information in any way other than for the purpose of performing the agreement, except for the email address to which commercial communications may be sent to you, as this is permitted by law, unless you refuse. These communications may only relate to similar or related goods and can be opted out of at any time by simple means (sending a letter, email or clicking on a link in a commercial communication). The email address will be kept for this purpose for 3 years after the last agreement between the parties has been concluded.
- For more detailed information on data protection, please refer to the Privacy Policy HERE.
- Supervision over the area of personal data protection is exercised by the Office for Personal Data Protection (hereinafter referred to as the "Supervisory Authority"). The Buyer is entitled to file a complaint with the Supervisory Authority in connection with the processing of personal data by the Seller.
- Out-of-court dispute resolution
- The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent for the out-of-court settlement of consumer disputes arising from a purchase agreement, i.e. in the event of a dispute between the Buyer as a consumer over a right arising from a purchase agreement concluded with the Seller that cannot be resolved directly between the parties. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Seller and the Buyer under the purchase agreement.
- The European Consumer Centre Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point under Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
- The Seller is authorized to sell goods on the basis of a trade license. Trade control is carried out within the scope of its competence by the competent trade authority. The Czech Trade Inspection Authority shall, within the defined scope, supervise, inter alia, compliance with Act No. 634/1992 Coll., on Consumer Protection.
- Final Provisions
- All agreements between the Seller and the Buyer shall be governed by the laws of the Czech Republic. If the relationship established by the Purchase agreement contains an international element, the parties agree that the relationship shall be governed by the law of the Czech Republic to the exclusion of conflict of laws rules. The parties expressly exclude the application of Communication No. 160/1991 Coll. on the negotiation of the UN Convention on Agreements for the International Sale of Goods (CISG). This shall be without prejudice to the consumer's rights under generally applicable law.
In the event of a dispute with the Buyer, the competent court is the court at the Seller's registered office, while maintaining the court's subject matter jurisdiction.
- The Seller is not bound by any codes of conduct in relation to the Buyer as a consumer within the meaning of Sections 1820(1)(n) and 1826(1)(e) of the Civil Code.
- All rights to the Seller's website, in particular the copyright to the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to the Seller. It is prohibited to copy, modify or otherwise use the website or any part thereof without the consent of the Seller.
- The Seller shall not be liable for errors resulting from third party interference with the Online Shop or its use contrary to its intended use. The Buyer shall not use any procedures in the use of the Online Shop that could have a negative impact on its operation and shall not perform any activity that could enable them or third parties to interfere with or use the software or other components of the Online Shop in an unauthorised manner and use the Online Shop or its parts or software in a manner that would be contrary to its purpose or intent.
- The Buyer hereby assumes the risk of change of circumstances within the meaning of Section 1765 (2) of the Civil Code.
- The Purchase agreement, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.
- The Seller may change or supplement the wording of the Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions.
- A sample withdrawal form is attached to the Terms and Conditions.
These Terms and Conditions shall take effect on 01.09.2023